Alarm Response Security personnel work 24/7 and will respond to all alarm activations, evaluate the situation, liaise with the police, your alarm company and repair contractors, and will remain on site until the system is reset and the premises secure.
We aim to attend as quickly as legally possible but clients should be aware that this service is not a ‘blue light emergency response’ service.
Whilst acting as key holders for the client premises, some occasions the alarm response guard may arrive quickly enough to confront intruders, a task for which they are trained and insured to carry out. Security signs can be placed on the premises free of charge, which are an added deterrent. Please ask us for more details.
We offer a fully insured, UK wide Key Holding service for commercial and domestic customers (including a number of ‘sensitive’ and business critical sites where fast response is of utmost importance) and in accordance with BS7984 (Key holding and Response code of practice)
The handling of keys demands the ultimate in client’s confidence and trust. Serjeant Security earns this trust by devising the most stringent control measures applied without fail.
An SIA licence is required if you undertake the licensable activities of a key holder and your services are supplied for the purposes of or in connection with any contract to a consumer. Which Serjeant Security hold full accreditation by this authority.
BS 7984 gives recommendations for the management, staffing and operation of an organization providing keyholding and response services on a contracted basis. It also provides best practice in security companies and principles to which it supply’s.